Building a Team of Leaders: A Guide

 

Building a team of high-performing leaders is crucial for any business seeking success or other organization. As a business leader, you have the responsibility to identify, select, and develop individuals with the potential to lead your team to new heights and taking some responsibility from you. Below is a short guide that provides practical tips and examples to help you build a team of leaders with confidence and authority.

Identify Leadership Qualities

The first step in building a team of sub-organizational or department leaders is to identify the qualities that are essential for success in your organization. Do you need an assertive, innovative problem-solver, or an organized, detail-oriented person? Is interpersonal communication and collaboration essential, or do you prefer an independent leader? Knowing the qualities you are looking for will help you narrow your search and selection process.

Recruitment

Once you have identified the leadership qualities, it is time to start the outside or internal recruitment process. Tailor your recruitment efforts to fit the desired skills of the ideal leader. You can utilize human resource department for internal personnel or online job boards, attend job fairs and participate in local events, or conduct employee referrals. As you find candidates, evaluate their soft skills and determine how they fit into your business and leadership culture.

Interviewing

As you bring in candidates, you will need to evaluate them to find the right person for the job. Develop a set of questions that will help you get a better understanding of their capabilities and whether or not they are a good fit for your team. Be sure to ask open-ended questions that require more than a “yes” or “no” answer. Additionally, allow the candidate to get to know your company and ask questions of their own. Important issue is to give them a small task or a problem to solve.

Training and Development

Once you have chosen the right person for the job, you will need to train them and help them develop the skills they need to be a successful leader in your organization. Consider investing your time to guide them and in training and development programs to help them hone their skills. You could also look into mentorship programs or career development opportunities, such as certifications or workshops.

Empowerment

To ensure that your team of leaders is successful, you need to empower them to take ownership, make their own decisions and take responsibilities for them. Create an environment where employees can think and act independently with confidence, and give them the resources and support they need to be successful. Encourage them to take risks and experiment, and celebrate successes but never blame them in front of others.

 

Building a team of leaders can be a challenging task, but with the right selection process, mentoring, training and development opportunities, and empowerment, you can create an effective leadership team. By understanding what it takes to develop leadership skills and finding the right candidates, you will be well on your way to creating a strong and successful team. Remember that building a team of leaders is an ongoing process, and it requires time, dedication and commitment. Keep refining your approach and never stop searching for talented individuals who can help your business grow and succeed.

Steps to Turn Control into Delegation

In my blog ‘Can Obedience nurture Trust?’ my thoughts were about shifting from blind obedience to trust. Control and delegation are a part of the same story. Let’s challenge them here now.

Control is the act or power of controlling or regulating people's behavior … or to exercise restraint or direction over; to dominate. All responsibility is with a control-holder.

History has repeatedly shown how problematic is to effectively restrain power from someone once it has been granted to if a strong system of control, checks and balances is in place. People tend to – when given control or power – exercise them far beyond the legal, actually given, authority. Such anomalies are not excluded in business.

What is Delegation?

To delegate means to give to another person a task or duty or activity meanwhile retaining responsibility for the outcome. The latter is the key since while delegating, you are still responsible for the outcome!

So, where lays the difference between the two if responsibility still remains in the same hands?

Well, control, as we have seen, can be misused when delegate hardly.

Best Practices describe why Punctuality matters

In martial arts “punctuality” is the key. Why?

Why I think so, I’ll explain later, let’s see how punctuality is defined in Wikipedia: the characteristic of being able to complete a required task or fulfill an obligation before or at a previously designated time. "Punctual" is often used synonymously with "on time". It is a common misconception that punctual can also, when talking about grammar, mean "to be accurate".

In business world punctuality means organizing your time effectively; to be more productive as you start or get on time; in some countries to be respectful to your hosts and well, yes – also disrespectful in others; in short, punctuality affects the individual just as much as it affects the workplace to operate more smoothly as a whole. Punctuality reduces stress as well as stress leads to poor workplace performance.

Does then being punctual strengthens and reveals your integrity?

It is said that when George Washington’s secretary arrived late to a meeting and blamed his watch for his tardiness, Washington quietly replied ‘Then you must get another watch, or I another secretary.’

When you make others wait, you rob minutes from those that came early or on time.

I recall leading a project group in a government environment: we had meetings in a place where most of attendants had their offices. The reason was not to spend time of most participants on commuting. I usually arrived few minutes earlier. Once, after several attempts of asking people to be on time, I have written on the big wall table names and numbers. Everybody seemed a bit wary while watching me. When the last person finally arrived I summed up the numbers and multiplied with average hour salary for our group. We lost almost an average monthly salary while waiting.

The importance of being punctual is not universal and varies from country to country, even within country and from culture to culture. In some places like south Europe, Latin America or Pacific Islands, life moves at a different pace than in northern hemisphere and meeting times are meant to be more incoherent.

Does then being punctual build up and reveal the extent of control a leader has?

How to use Praise, Blame and Appreciation!

“To belittle is to be little!” (unknown)

A Wing Chun practice on a hot evening at the end of spring: we were already well warmed up and our martial arts instructor told us to make pairs to begin a drill of punching, carefully chosen to practice a special sequence of repetitions (see about it in Pushing hands). Repetitions are the ones that bring ingrained knowledge to the surface at the right time. You start to respond in a subconscious way. When attacked we mostly don’t have time to think what to do. Therefore, our body should react suitably.

Every few minutes we changed partners. This improves the techniques as each of us is somehow different – smaller, harder, heavier, quicker. Meanwhile the instructor usually practiced with a guy who had no partner or he thought that needs an extra practice with him.

It was my turn at the time. We began exchanging of punches with a moderate speed to be told later by the instructor to quicken it and some other sequences were added. I pushed a bit harder knowing that instructor is much better than we are and can withstand faster, more dynamic, mixed type of punches. Then, in a heat of practice when sweat was running from both, I hit him with a very precise punch but still under control. With a high pitch voice the instructor stopped the practice. I thought he will explain and praise me. Being a teacher myself and also a father I’m always proud if my students or kids surpass me.

No, that was not about the praise!

He started to shout at me! Pretty angry he said that I should control my punches as he controls them, otherwise he would injure or even kill with a punch. He might as well demonstrate it if it is what we want …

Others, me particularly, were unpleasantly surprised and in sort of stupefied. Nobody was able to understand his anger and behaviour. Is this not a martial art’s environment where hits and small injuries are part of training? Nobody was actually hurt. No blood was spilled … just some small red mark on his cheek demonstrated what happened few seconds before.

What went wrong?

Competition or Collaboration?

There is always a dilemma how to get better results: by fostering competition or collaboration between employees for the executions of organizational tasks.

The humanity from the dawn had to collaborate in order to have bigger chance for survival, so I would (always) vote for collaboration. Our basic communication tool (language) provided two main issues for the success: learning and passing the knowledge and the second is explaining or danger warning to other members of the pack.

On the other hand competition was, throughout our history, a driving force that continued moving humanity forward. It is most evident from the conflicts between tribes or societies. Imperialism, known from ancient times, is about economic expansion by grabbing defenseless countries (like Alexander the Great or/and Genghis Khan). Looting the countries for raw materials by forcing the labor to later force them to buy expensive manufactured goods is also accompanying humanity from dawns. But this competing attitude helped in driving developments that improved many aspects of life, and is continuing to do so. What else is globalization?

Definitely, conflicts were and are still part of our environment. And for them you need collaboration (again): to start or to solve them. But, on the smaller scale, could scientists in e.g. CERN compete with each other and still produce the same results as they do – or do they collaborate?

Continuing the struggle of thinking which one – collaboration or competition – yields better results, I would again like to say that it is collaboration: compare teamwork against solo or egocentric behavior of a player on the football terrain. Unfortunately, today we are often forgetting team play and are only competing with each other, against countries, environment… and not really understanding that there is no win for us while doing so. I think that for the progress towards a better world we should principally collaborate with one another and not compete against one another. Could this then be the ultimate goal?

No way!

Disciplines of execution

Not long ago I met a young upwardly mobile professional. While discussing his views on management practices his position was clear: the subordinate has to do as he is told by his manager no matter the consequences! I kind of disagree: what if this ‘command’ costs company a bad reputation or money or lost customers. He was clear again: regardless, a subordinate has to follow what he/she’s been told to do! Lower ranked people have, most probably, less experience, less information and no broaden picture about the final goal. I was kind of surprised by such determined stand point, but had to point out that a company is not a military organization (even there some flexibility is possible). If a subordinate cannot execute the order then a manager cannot trust him/her, was his prompt answer.

A bit of a shock for me: from blind obedience to trust issues.

I have been managing and leading different teams in different environments. I do not remember ever expecting my co-workers (not subordinates) to execute blindly what I had ordered. On the contrary, I was trying hard to stimulating their own opinion(s), their own way of doing it but with the notion to take responsibility as well. I still follow what Ken Robinson said: “The role of a creative leader is not to have all of the ideas; it is to create a culture where everyone can have ideas and feel that they’re valued!”

I’m positive that the true threats to humanity are not the Hitlers, the Dahmers and the Mansons but those that blindly obey. As those that order cannot do it by themselves they can achieve it only through the means of obedient people. Therefore, I am strongly against the situation when a person in authority makes a decision or gives a command, that decision or command should be followed without questioning simply because a person in authority gave it.

“Milking” – a new way of getting information from applicants?

Have you ever been through a hiring interview process?

If yes, what were your experiences: positive or negative?

There is not a lot of talk about it but abusive hiring processes is reality and cost organizations millions of dollars by turning possible customers into lifelong ‘haters’. Not long ago I've read that: the impact of a poor ‘candidate experience’ is uncalculated, unreported, and not discussed, making it quite possibly one of the largest ‘hidden costs’ facing modern organizations (by Dr. John Sullivan) but companies are never the less doing it.

Why?

There are millions of people searching for their jobs. Employers use different tactics to select between applicants. What I found lately is a tactic where prosperous new employee should prepare presentation (e.g. to board members) with one of employee from hiring organization. It is presented on an interview discussion that new hire could get the position only if presentation would be a fit for the board. The only connection between a position in a new company and a candidate is this employee fellow. So the employee is all sweet and kind and asking tons of questions and diligence in writing what a candidate says. Company employee squeezes applicant from different angles and asks to prepare special scenarios and data. It is an additional knowledge, experiences and possible different thinking that is asked from candidate.

Who is the greatest leader of all time and why?

If you ask the question publicly expect nothing less than argumentative and disagreeable discussions.

We may consider leadership politically, historically, from the business prospective and many more aspects and settings.

This topic has been rolling in my mind for a long time now because I am looking for the best leadership practices and also the people performing them. I was amazed by people’s approach to this question on the internet. It has almost nothing to do with leadership but rather about personalities that important people have or had.  You may find ‘answers’ under the titles like ‘XYZ Things the greatest leaders all have in common’,  ‘Who are the greatest leaders of all time?’ or ‘The greatest leader of all’ and similar.

Are they describing basic leadership methodology and then, based on it, show who the great leaders were (are)? No, they are not! Do these articles have anything in common then? Absolutely yes!

Most of the researches are listing what a leader should not lack. See what I wrote in the blog Added value of leadership names or labels: “Is it all about different behaviors, different styles, or just to give a new label in front of the word leadership?” Those articles just state the “names” (mostly applied in western societies while forgetting the other parts of the world) and what those leaders were great for. Some go deeper and explain what leaders contributed to their societies.

Resistance to change

To change . . . Why bother?

Heraclitus said: “Change is the only constant in life.” Accordingly, people like to change things or other people but are usually not so willing to change themselves.

Why do people resist to the change? Is it because they mistake inertia or no-change for safety and predictability? Logically, the fear of the unknown frightens us. Leaving a comfort zone and facing uncertainty creates a lot of anxiety thusly paralyzing any activity for a change even if the current situation or process is not functioning well. It is much more difficult to accept the change when we lack confidence. Mostly, we all tend to postpone the difficult or uncomfortable things that need to be changed. Postponing them until the very last minute (known as a “student syndrome”), until something generates an impulse of urgency. Why we believe that there is always enough time to think about a change tomorrow I have already described in Cause and consequence / Urgent and important.

Leadership and responsibility

Responsibility translates into commitment to finish something. People mostly like and tend to hide from responsibility for their deeds, actions, and decisions.

When learning to master martial arts one is encouraged to think about the responsibility and how to use it in all techniques. Depending on energy, force, and power used a martial artist may kill, immobilize or cure a person - the body point to which it is applied is the same. It is a heavy and sole responsibility what and how to use the accumulated martial arts knowledge.

The responsibility is, by all means, one of the most demanding requirements in leadership. “Good leadership involves responsibility to the welfare of the group, which means that some people will get angry at your actions and decisions. It's inevitable, if you're honourable. Trying to get everyone to like you is a sign of mediocrity” are the words of General Colin Powell on leadership’s responsibility.

De – Virtue - Dé

In my blog: Virtue – Morality – Ethics and leadership I wrote that virtue motivates and morals and ethics constrain. To support that statement here I’d like to describe virtue through Chinese  ancient text ‘Dào DéJīng’.

Dé is conventionally translated as ‘virtue’ or ‘power,’ and refers to how the Way or Dào functions, or literally “walks” throughout the visible world. ‘Moral authority’ is probably the closest modern English equivalent to Dé. It was an opening stanza in the oldest version of Dào Dé Jīng, now it is introduced in stanza 38 that describes virtue:

High virtue by obliging not - acquires moral force.

Low virtue obliges always and thus lacks moral force.

High virtue neither strives nor acts for its own ends.

Low virtue does not strive but acts for its own ends.

High kindness does strive but not for its own ends.

High service also strives and does so for its ends.

High ritual not only strives but compliance failing stops at nothing to compel conformance.

Thus the loss of the Way meant the advent of virtue.

The loss of virtue, the advent of kindness.

The loss of kindness, the advent of service.

The loss of service, the advent of ritual rule.

Ritual rule turned loyal trust to deceit, leading to disorder.

All that has been learned adorns the Wayand engenders delusion.

Hence those strong and true keep commitment 

shun deceit, stay with the kernel that’s real and shun flowery adornment, choosing the first, refusing the last. (Moss)

Leadership dilemma

What made Apple so successful and a very good place to work? ”The lack” of bureaucracy within projects, engineer-focused corporate culture, emphasis on passionate and loyal employees, the huge company has maintained the corporate culture from the start-up days, said Bianca Males in ‘8 Management Lessons I Learned Working at Apple.’ Is that all?

John Harvey-Jones claims: “If a company is successful, it is due to the effort of everyone, but if it fails, it is because of the failure of the board. If the board fails, it is the responsibility of the chairman, notwithstanding the collective responsibility of everyone.” This is a better, but still not an all-encompassing answer.

Martial arts philosophy

Better sweat in practice than bleed in battle (Wǔ Shù wisdom)

The combats and strategies were a constant topic through the human history. In China only there are seven important military texts. First is from worldwide well-known Sun Zǐ, (The Art of War), the next are from general Wèi Liáozi (The Art of War), Wú Qǐ (The Art of War), Sīmǎ Fǎ (The Marshal's Art of War or The Methods of the Sīmǎ Fǎ), the legendary figure Jiāng Zǐyá (Six Secret Teachings), general Zhang Liang (The Three Strategies of Huáng Shígōng), and finally: Questions and Replies between emperor Táng Tàizōng and general Lǐ Wèi Gōng. The texts were practically canonized under the name “The Seven Military Classics” already in 11^th century, and were later on included in most military encyclopedias. In military spheres it was as important as Confucius’s work is for the bureaucrats.

Better spend three years looking for a good master than ten years training with a bad one (Wǔ Shù wisdom)

In China a philosophy does not come only from the country’s rich culture but also from martial arts. The keystone in Chinese philosophy is a strong humanism that became a focus of numerous Chinese philosophers throughout the ages. This humanism does not imply exclusion or indifference to a supreme powers and the nature. Instead, the general conclusion goes towards the unity of human and ‘heaven.’ This spirit of synthesis has characterized the entire history of Chinese philosophy.

A range of similarly motivated philosophical doctrines is covered by Daoism. Two great philosophical systems of China stand alongside: Daoism and Confucianism. Somehow less influential and less important to the development of Chinese culture are ‘the School of Mo’ and ‘the School of law’. The latter was a utilitarian political philosophy that did not address higher questions like the nature and the purpose of life. Both of them evolved at about the same time as Confucianism and Daoism during the ‘Spring and Autumn Period’ (770–476 before our era), and ‘Warring States Period.’

Leadership and “happy” organization

Have you ever wondered what the ultimate goal of an organization is?

Today’s management will conclusively respond that organization strives to achieve only one ultimate goal: to become a profit oriented “machine”. That is why the key device of modern management is in lowering costs: pushing on suppliers’ side, on employees, on product development and production, to name just some. But is this “ceteris paribus” solution, focusing only on one parameter and all other things being equal or held constant, sustainable in long term? Or it spirally aims down and not up? Cost reduction – instead of cost optimizing in an economic system causes the only possible outcome – less money in circulation. The customers are also reducing and optimizing their costs according to their income.

How often have we heard that people are the biggest asset of a company? They, on the other hand, are costs. If they work, they produce cost, if they attain a training program it is again cost, if they visit a customer ... costs. How differently people are treated from tools that for us represent the investment. But the smallest football club in the league knows that buying a player is not a cost – it is an asset, an investment. And they treat him accordingly. Not so in many modern companies. By, among other things, ignoring this, leads us to risky situations far away from the business objectives. There is a Gallup-poll of a 1.5 million sampling, and the result is: 30% of employees are happy with their managers, 20% are not, and 50% have disengaged themselves in having any feelings at all.

“The Way” of Leadership

Dào – the Way and Confucianism

Although Dào literally means ‘a way’ or one of its synonyms, the meaning was extended to mean ‘the Way.’ And this term, variously used by many Chinese philosophers such as Confucius, Mencius, Mò Zǐ, and Han Fei Zǐ, has a special meaning within the context of Daoism, where it implies the essential, unnamable process of the universe.

Daoism is traditionally traced to the mythical philosopher Lǎo Zǐ , the ‘Old Master’ to whom the text Dào Dé Jīng has been attributed. Dào Dé Jīng is translated as ‘The Classic/Canon of the Way/Path and the Power/Virtue,’ the title was generally used from the Tang dynasty period (618–905).

And the Daoism philosophy owes more to Zhuāng Zǐ (4^th century BE) the author of the core texts of the Chinese way of thinking known as ‘Daoism.’ Zhuāng Zǐ is traditionally credited as the author of at least part of the work, the one bearing his name, the Zhuāng Zǐ.

English: Analects, by Confucius. Östasiatiska Museet, Stockholm. (Photo credit: Wikipedia)

Confucianism principles are based on the written work The Confucian Analects (Lún Yǔ) ‘found’ by Confucius who lived two thousand and five hundred years ago.  The Chinese language does not use the word Confucianism, instead it is called Rú Jiāo meaning ‘scholar’ and ‘teach.’

To trust the Capital?

You will all remember the oil spill across the Gulf of Mexico back in April 2010?

The oil spills are a classical ‘low probability -- high-impact events’ as the one in Santa Barbara, California, in 1969, when more than eleven million gallons were dumped into coastal waters. From there on, we’ve seen more than our share of these kinds of accidents.

If there are lessons to be learned from those catastrophes, among the first ones are that “pre-disaster assumptions tend to be dramatically off base” and that “the worst-case scenarios were downplayed or ignored”.

We could argue whether this attitude is driving us against all the basic principles of Nature. Uncontrollably destroying the natural environment and exploitation of resources beyond recovery are just some of the profit-oriented results. Is such a conduct responsible behaviour to future generations?

Virtue – Morality – Ethics and leadership

The three: virtue, morality and ethics are not new philosophical terms. To Aristotle the good for human beings must essentially involve the entire proper function of human life as a whole. And this must be an activity of the soul so that expresses genuine virtue or excellence.

Virtue, in short, is a desire for honourable things. Aristotle defined the virtue as habits of acting or dispositions to act in certain ways. In China the term Dé is probably the closest modern English equivalent that means ‘virtue’ in the sense of ‘personal character,’ ‘inner strength,’ ‘virtuosity,’ or ‘integrity.’ Chinese character Dé, written as 德, is composed of the radical彳followed by the number ‘fourteen’ or shí sì (十四) over ‘one’ or yī (一) ‘heart / mind’ or xīn (心). The simple meaning is that one has to have a big heart for fourteen people.