Leadership Paradigm Shift

The challenges we face in the 21st century are often complex, where multiple causes lead non-linearly to multiple effects.

Complex problems are best solved by participatory processes that surface the wisdom of multiple perspectives.

New leadership models foster co-creation and co-ownership.

Leadership and perfectionism

Perfection!

A word that bursts our imagination in all life areas - business, private, leisure, recreational etc.
What is ‘perfection’? Why do we strive for it?

At the beginning of our Universe, the timeline back 13.7 billion years, the expansion begun from ‘Big Bang’. Some 380.000 years later huge clouds of hydrogen and helium atoms were formed but they had no structure. This sort of cosmic mush, as recent studies show, had some imperfection built in. Because of them we are able to measure just tiny differences in cosmic background temperature today. And tiny differences were enough for the Universe to move on to the next stage of building complexity. First, the stars were born …

It seems that it is the imperfection that generates complexity and change as David Christian describes in his TED talk: “And where you have slightly more complex things, you can get slightly more complex things. And in this way, complexity builds stage by stage”.

Observer’s influence and Leadership

If asked whether you like physics most or many of you would probably answer “no”.

In next few paragraphs I would like to show you that it is quite an interesting field that can be used and applied in real life and definitively in leadership too. I will begin with a kind of  ‘strange’ theory that demonstrates “observer’s influence” on what is observed.

The Werner Heisenberg uncertainty principle says that the act of observation interferes with what is being observed. He defined that the position and momentum of a particle cannot be simultaneously measured with arbitrarily high precision. More precisely the position is determined less precisely the momentum is known in this instant, and vice versa. This is even more relevant in dealing with human and organizational systems. But there is a difference. In human and organizational systems, the object of observation is aware of being observed and can react depending on the situation and perceived purpose of the observation. This can compound the challenges of leadership.

There is definitively a version of the Heisenberg principle that works in leadership area. If a leader is present and steers things, they function differently than when he is present and doesn’t steer, or even when he is not present. Of course, it seems to work better when a leader is present. But shouldn't a leadership be about followers doing right things even when a leader is not present?

Qi–energy–leadership

In search for describing the Chinese term Qi (氣) I found: Ki in Japanese, Prana or Shakti in India, Gi in Korea, Ka in ancient Egypt, the ancient Greeks called it Pneum, for native Americans it was the Great Spirit, in Africa it’s known as Ashe and in Hawaii as Ha or Mana and the list is not yet complete.

In all those old philosophies, Qi expresses the life force which animates the forms of the world. It is the vital energy or circulating life force that is thought to be inherent in all things. A living being is filled with it. A dead person has no more Qi - the warmth, the life energy is gone. The Egyptian described the same concept very similarly. A living person has the Ka and in a dead one Ka left the body. They also believed that the Ka was sustained through food and drink. This is then the reason why food and drink offerings were presented to the dead. In traditional Chinese medicine, Qi is believed to regulate a person’s spiritual, emotional, mental, and physical balance. A healthy individual has more Qi than one who is ill. However, health is more than an abundance of Qi. Health implies that the Qi in our bodies is clear rather than polluted and turbid; it is flowing smoothly like a stream and does not appear to be blocked or stagnant.

In martial arts (or acupuncture) the capacity to perceive the flow of Qi or to actually see or feel it, is something that can be cultivated through Qi Gong training. During the practice one cultivates the capacity to perceive Qi on different levels. It seems like a potential to be yet expressed. One could say it is like fullness and/or emptiness (compared to yin and yang concept) when we perceive ourselves and the world around as fluid and spacious. In those concepts it is not just experiencing our body to be comprised of patterns and flows of Qì, but we also get to understand that ‘emotions’ and ‘thoughts’ are forms of energy. When a person understands this concept, it is possible to control and deviate the opponent’s energy with our own. Posing the question “Have you ever tried to pick up a child or a dog who did not want to be lifted?” Joe Hyams offers the result: “They both seem to be heavier—this is because the mind is truly a source of power, and when a mind and body are coordinated, Qi manifests itself.”

But Qi is more than the above. It is also the life energy one senses in Nature, the vibratory nature of any phenomena, the flow and tremor that is happening continuously at molecular, atomic and subatomic levels. The Earth itself is also moving, transforming, breathing, and alive with it.

Management practices and tools that just “don’t work”

From the management’s perspective managers perform tasks, manage people and do business. Accordingly, there are numerous methodologies and tools helping to manage business and people:

(1) In Japan at Toyota Motor Company, Taichii Ohno and Shigeo Shingo incorporated Ford’s type of production and some other techniques into an approach named the Toyota Production System or Just In Time Production (JIT). The inventory strategy strives to improve a business return on investment by simultaneously reducing in-process inventory and associated costs.
(2) The core idea of a Lean organization is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with less resource.

(3) Iwao Kobayashi’s 20 keys is a longer list that can be used in manufacturing audits. It reads very much like a “who’s who” of manufacturing innovations and hence makes a very useful checklist.

(4) Six Sigma (6б) is a business management strategy originally developed by Motorola in 1981. It was initially aimed at quantifying the defects that occurred during manufacturing process first and then at reducing those defects to a very small level.

(5) Business Process Reengineering (BPR) is a top-down approach in which organizations become more efficient and modernized. Reengineering is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, speed and service.

(6) The Self Directed Work Team (SDWT) is perhaps the most powerful organizational concept that motivates, coordinates, solves problems and also makes better decision than an individual could. But this performance comes at a price: decisions are slow, work teams require extensive training and months to mature.

(7) Total Quality Management (TQM) is a set of management practices throughout the organization geared to continuously improve the business processes in order to ensure that the organization consistently meets or exceeds in satisfying a customer or a supplier.

(8) … others.

System thinking

Nature itself is a system with all parts entangled. Systems are like a human body: they are consisted of parts, and those same parts affect the performance of the whole. All the parts are interdependent. Just like a team of players during a game. But the team is not alone. They have the counter-party, there are judges, there are physical constraints engaged, and also spectators may be present. All of this forms a system. Times and circumstances may change, but systems tend to endure. If we don’t understanding this, wrong decisions, sometimes disastrous, can happen.

Also an organization is a system – a “living” system that performs by its own “will”. Rather than focusing on organizational goals and values, the management practice, when complying with the bureaucratic processes, sets the latter as the ultimate objective. Systems take on a life of their own and seem immune to common sense. When members of an organization feel as though, by circumventing established rules and procedures, they must constantly fight the system, the result can lead to cynicism, poor ethical climate, or forces them to jump from one urgent matter to another instead of worrying about important ones.