To manage people

I've learned that the verb “to manage” comes from the Italian maneggiare (to handle, especially tools), which derives from the Latin word manus (hand). So I've searched dictionaries and Internet and come with broader definitions of the meaning of the word:

The Free dictionary:

• To direct or control the use of; handle: manage a complex machine tool 
• To direct the affairs or interests of: manage a company; an agency that manages performers

The Merriam Webster:

• To have control of (something, such as a business, department, sports team, etc.)

The Dictionary.com :

• To dominate or influence (a person) by tact, flattery, or artifice: He manages the child with exemplary skill.
• To handle, direct, govern, or control in action or use: She managed the boat efficiently.

Leadership and conflict

Searching for a good definition of a conflict I found on Internet:

• a conflict is a serious disagreement or argument, typically a protracted one,
• a state of mind in which a person experiences a clash of opposing feelings or needs,
• a fight, battle or war, or struggle, especially a prolonged struggle; strife
• a psychic struggle, often unconscious, resulting from the opposition or simultaneous functioning of mutually exclusive impulses, desires, or tendencies,
• a state of opposition between ideas, interests, etc; disagreement or controversy.

Therefore, a conflict is inevitable natural occurrence; it is a part of our experience demonstrating that we all have our respective ideas. Also at workplace a conflict is an integral part of leadership and management process. Definitively, if all conflicts were erased from the workplace, there would be a feeling of unease, because the atmosphere might appear a bit too sterile and unrealistic. In literature there are different types of conflict(s):

• Intrapersonal conflict occurs within an individual,
• Interpersonal conflict refers to a conflict between two individuals,
• Intragroup conflict is a type of conflict that happens among individuals within a team and
• Intergroup conflict takes place when a misunderstanding arises among different teams within an organization.
• Grouping them, literature suggests that at workplace there are (only) two types of conflict: healthy and un-constructive. So, it is said that a healthy conflict can benefit a business and leads to a more innovative, inclusive and learning mind-set around disputes.

Tai chi in the leadership world – 2

In the previous post (Tai chi in the leadership world – 1) I've written about basics and fundamentals of the wide and profound wisdom of Tai Chi. By the end I have indicated some ways to use it in leadership. In this post I would like to expose some essentials of Tai Chi that may be an advantage also in leadership.

To empirically learn so-called internal martial art aspects of Tai Chi one begins with Tui shou or pushing hands (see post: Pushing hands and Virtue). Pushing hands is a distinctive Tai Chi practice very similar to Chi shou (sticking hands) used in Wing Chun (see post: Wing Chun basics and Wing Chun and leadership). The latter is more combative while pushing hands is less aggressive and more oriented to using opponent’s energy. With pushing hands the endurance needed in a contest is developed. The method softens stances, movements, and stiffness of a whole body. You need to be perceptive of your partner. Pushing hands diminish your natural instinct of resisting force with force enabling to correctly respond to the external stimuli: your body simply yields to force and redirects it. It is a Yin and Yang or strong and soft principle that governs pushing hands. With age we tend to become inflexible and our reactions jerky, as often obvious when (if) we slip and plunge to the floor. Kids are still much more natural in the same situations just collapse softly or roll, like usually lucky drunk person.

Pushing hands method is extremely good for a person with a big ego too (see post: Ego and Leadership) as it covers our senses and therefore conceals our reactions. A person should be very relaxed, stable in the proper stance that allows moving back and front, left and right, up and down. All thoughts should be wiped and nothing expected. When opponent’s action comes, you react naturally.

Leadership and public speaking

Is it necessary for a leader to be a good public speaker?

There shouldn't be any dilemma about the answer to the above question. Leader talks at team meetings or presents a company facing internal or external audience. And especially with the latter good public speaking skills can open doors, whereas poor ones will most probably close them. And leaders are not the only one.

Does there exist “a magic formula” for good public speaking? No, there is no magic to successful speech, in fact, everyone is unique and has different strengths that can be used. But nevertheless some guide lines can be offered if you would like to have a winning speech.

Learning Leadership from Martial Arts - III

Let me continue this blog miniseries with a leadership methodology.

In one of my previous posts - “The Way” of Leadership I compared two fundamental Chinese philosophies Daoism and Confucianism, the Yin and Yang of Chinese culture. They are well routed in Chinese everyday life, culture, politics and as well in martial arts of which two Wing chun (blog Wing Chun basics 4 Leadership) and Tai Chi (blog Tai Chi Quan Leadership)  I already explained. These philosophies are used as a background to describe ideas on how to use old martial arts wisdom, explained more in previous blog (Learning Leadership from Martial Arts – II), and are now transformed in a leadership.

• Control: We said that only when relaxed a person may possess a self-control. A wise leader, for that matter, creates an atmosphere of clarity, of purpose and a sense of unity. Leader works selflessly and simply allows the team to do what needs be done. Through self-control a leader can influence (control) the outcome and not directly the people.

• Trust: The saying we used in martial arts was about trust in practice. A good leader understands the processes in the team and the fact that leadership does not require the application of force or pressure. There is no room for mistrust either. A remarkable leader trusts his/her people and is consequentially trusted by them. A well led team is not a battlefield of egos, as in teamwork there is no place for individual ‘victories’ or ‘defeats’.
• Stability: Being ‘on the ground’ (well grounded) reflects our terms and our values -- those that a leader expects from subordinates. A respectable leader is focused, firmly and confidently on the ground with his/her decisions and with clear aim in the mind. He does not flip-flop his decisions.
• Adjustment: if you drive yourself too much, this does not produce fruit, if you try to rush into things, this does not lead anywhere. The same is true for leading a team. If the leader is too aggressive, subordinates ‘are suppressed.’ If a manager is too soft, he is not taken seriously. A virtuous leader adjusts correctly to the circumstances and leads by example.

Learning Leadership from Martial Arts - II

 The principles I’m sharing today are not rules or steps that most of the times are offered and used separately instead of integrally in Western leadership teaching methodology. The Eastern principle has it usually all interlinked. Therefore, bellow you will see elementary pieces of a whole personality of a martial artist. They are refined and presented separately only for the purpose of a more straightforward understanding:

• Control: The martial arts teach self-control of the body and the mind (ego). Martial art practice starts with hard training, where a student (e.g.: karate, kick boxing, tai chi chuan, wing chun, savate, escrima, aikido, sambo etc.) normally has to endure the threshold of pain from received and given punches. Only when relaxed, one is in control of oneself and of pain, consequently of others too.
• Trust: There is a saying in martial arts: “Trust your friends to beat you so that your enemies cannot!” A martial artist has firstly to trust in himself not to injure others – only then others trust him not to be injured by him.
• Stability: A person cannot fight successfully and master the opponent without stability and balance in place. It means that we should properly adjust our stance: how we ‘shape’ our body to ‘adjust’ our bones that have to support the muscles in a relaxed way. With our stance, gaze and movements we communicate our mental, physical and emotional state to those that are able to read it. Should or not we show what our thoughts are?
• Adjustment: Not only a Chinese proverb says “The grass abates in the direction from which the wind blows!” A martial artist has to keep adjusting to the surrounding and to the opponent. Any hesitance on his part will result in time lost and thusly giving to the opponent an opportunity and the advantage to attack.

Leadership and time management

“Please call my secretary for a meeting – she knows when I’m busy” is often heard from an important CEO?

If you yourself do not manage your time, how are you able to manage the time of the people you lead?

To develop a time management skill means to become aware of how one uses his time. William Penn said: “Time is what we want most, but what we use worst.” And yes, there never seems to be enough time, unless you're the one that serve the time. Nothing can replace a time wasted, it can never be regained. Time management is a resource in organizing, prioritizing, and succeeding in what and how you perform.

A leader is burdened by numerous things almost always with limited time resources. Just worrying about time limitations and putting off or postponing may lead to indecision and consequently inefficiency. Due time pressure you resort to implement instead of analyze first. In leadership inefficiency occurs when unrealistic time estimates are made. Most of the time is lost due to issues resulting from poor organizational skills. This leads to ineffective meetings and finish with a leader micro-managing. The latter is also supported by failing to delegate tasks and performances. Many bad leaders are also not so strong in planning. They have not a clear idea about prioritizing, standardizing, or implementing organizational policies and procedures. They rather tend to deal with urgent tasks and thusly postpone the important ones till they become urgent (see my blog: Cause and consequence / Urgent and important).

EGO and Leadership?

“The ego” – a positive or a negative feature? Is it a necessary ingredient, an essential to had by an exceptional leader?

We all seem to be able to spot a strong ego in others. Brain studies cannot point to the place in a brain where ego could exist, what could it be? Outside of a few technical papers ego, is still a very poorly defined concept. Animals don’t have it, for them it is only an awareness of self. Studies show that awareness of ‘self’ in humans is allocated to the left brain. Could this be the ‘true’ place for our ego?

A research showed that at least 99% of all human problems are caused by the false opinion of ‘self’. The most obvious and known falsities are about our perceptions of doing right to environmental, in economic and in political issues. There are others false opinion like the ones generated among and within families, different groups or societies, friends and enemies. But does a self-important demonstration of power or ego always give the result one expect by being egocentric? I’m positive that in most cases it does not.

The ego presents one of the biggest barriers for people to work together effectively. When people get caught up in their egos, it erodes their compatibility, emotions, reasoning. It blurs the understanding and cooperation. And we mostly get just the unproductive clash of egos.

Leaders and Self confidence

Why, if self-confidence is so important in nearly all aspects of our lives, do so many people struggle with it?

A child playing with the father who throws him in the air: does a child laugh and ask for more? Then, when a child is high above your head you ask him “Would you be a star fighter pilot?”  Child won't hesitate to say yes! However, why then most adults are so fearful of choosing a career that could provide them a professional satisfaction and leave those they are not satisfied with? Is it because of a vicious circle in which people who lack self-confidence can find it difficult to become successful and consequently self-confident?

In martial arts, when you face the opponent your level of self-confidence is shown in many ways: by your posture, your movements, your reactions, your behavior during the combat, your body language and your verbal language (if you speak, what you say etc.). Everything reflects your (lack of) confidence. If you hesitate, you lose. A well-known truth is that self-confident people inspire confidence and/or respect in others.

Inspiring the confidence in others is one of the key ways in which a leadership process perpetuates. A leadership is all about having the confidence to make decisions, to show to your followers the vision, to communicate good and bad news, to inspire others. If someone is afraid to make and commit to a decision, all of the communication and empowerment in the world won't make any good to get confident.

Pushing hands and Virtue

Most people believe that martial arts are violent ego driven systems with intention to injure or kill. Several times in my previous posts I have described that this is not so. Today I will discuss two training concepts used in Tai Chi and Wing Chun. They complement each other and again show the other side of the coin of martial arts.

In Tai Chi it is said that you can’t learn pushing hands ('tui shou') by winning but only by losing. To the beginner it may sound very contradictory, but it is so true.

To learn (empirically) so-called internal martial arts aspects pushing hands are practiced. It is a comparable method of training to Wing Chun sticking hands ('chi shou'), a method that is used for development of automatic reflexes to hit upon contact while all the time sticking to the opponent. Therefore, the sticking hands are more combat oriented, and the pushing hands are less aggressive and more based on using opponent energy. In both one should be perceptive to a partner, as only then ‘listening power’ develops. It is a special feeling of where rival is preparing – not yet in full – to push, pull or hit. And yes, in both martial arts we use the same methods also for legs or combination of all extremities, head and … the whole body.

During this practice the mind should be opened but focused on breathing and on performing slow cyclical movements. It should be wiped out of all other assumptions or expectations. When push, pull, hit or just normal cyclical movement comes, your body knows what and how to react and so it takes control and reacts spontaneously. Therefore, it is important to be very relaxed and in the proper stance that allows to move back and front, left and right and at the same time preserve full stability. Having a strong ego in this practice just does not help because if it intervenes you stop “sensing” what the opponent is coming with.

Leadership and trust

Trust is vital. It is one of the fundamentals of any kind of cooperation between two living beings.

For the word “trust” Google offers first: 'trust is the leading value-for-money brand for digital lifestyle...'. Only the next shot is the definition of trust by Webster's dictionary.

Unluckily, trust is a rare supply these days. People have trouble trusting each other, according to the AP-GfK poll conducted in November 2013. Furthermore, it seems that Americans are suspicious of each other in their everyday encounters. Only one-third of them say most people can be trusted – down from half of the people who felt that way in 1972. Another study since 1972 is the General Social Survey that has been monitoring societal change and within it also a trust. In the Final Report of General Social Survey 2012 “Trends in Public Attitudes about Confidence in Institutions” a scale covering 13 institutions (adding Banks and Financial Institutions to previous 12) confidence fell from an average of 29.2% to a second low point of 22.6% in 2008-2012. Indisputable is that trust as well as “unquestionable” is a basis of any religion. Modern economic activities are not far from this. Just look at the confidence in the financial sector, market, stock market or values of companies, and the value of money. On 1971 Federal Reserve notes were banned to be redeemable in gold and Executive Order 11615 in August of the same year ended the direct convertibility of dollar to gold. Other nations followed. From there on paper money has the value only if we trust in its “price”. And the money is not the only paper that has the value only because of the trust people put in …

In martial arts trust is the foundation of any practicing. Imagine that you are invited to be a sparring partner in a friendly match with Mohamed Ali. If you do not trust that he is capable of stopping the fist in front of your nose, you’d probably not even enter the ring. The same self-confidence in his abilities must also have Ali, because if he is not able to stop his fist, he’ll probably break your nose. How many partners for training will then he has if breaking the nose with his first hit occurs regularly?

Wing Chun basics 4 Leadership

In the book Leadership by Virtue I refer to martial arts philosophies and Wing Chun principles with regard to a personal growth for those who strive to become an outstanding leader. Here I’d like to share some Wing Chun basics to illustrate this relationship:

Efficiency and effectiveness are both the hallmarks of Wing Chun. Out of these hallmarks spring three main principles: central line, economy of movement, simultaneous attack and defense. And these principles serve right only if you have cultured three roots: balance, structure and stance.

A correct stance is like a bamboo, firm but flexible, rooted but yielding. It gives us power to either deflect external forces or redirect them. Balance is connected to a structure that is embedded within a stance. A correct structure is not important just for the defense, but also for the attack. Being effectively ‘rooted’ or aligned against the ground enables the force of the hit to be taken and absorbed by the ground. Why a good leader has to have a stable stance I have already explained in my Leadership and stability blog post.

Leadership catch: Adjustment and listening

Imagine walking through the woods. You carefully move and step slowly on the uneven ground where even the exposed tree roots are all covered by leaves. We adapt to environment. Although trees might seem static and unmovable they are still flexible and adaptive. They adjust to the surrounding environment and therefore become even more stable. They do not consume extra energy to rise straight up. It is natural for them to adapt to the floor declination when they grow.

We all have to adjust to our environment, or in martial arts to opponent, and to the mistakes you make during the fight. You can do this only by being flexible. In everyday life there is an abundance of events and issues that require our adaptation. But are we able to adapt quickly? How do we know what to do? When someone trips and is just about to fall, his brain starts to function at high speed. When we are very young or very drunk, we just let it go and fall down. Kids roll with it or just fall loosely, and because of this reaction, they are not severely injured most of the time. What about the rest of us? Our first reaction is violent; we start to gesticulate wildly with our hands. We start to contradict the obvious that happens all the same. Most of the time, instead of bending our knees, we stop our fall with our arms and quite a lot of times break our wrists. We forget how to fall and do not know how to adjust to this event that has happened to us many times before in our lives. We react in panic.

Steering and leadership

In live situations, and similarly in martial arts, we learn by repetition and mileage, repeating the task again and again. Try to recall how difficult the first attempt to ride a bicycle was. 

More than a decade ago I was introduced to Tai Chi. How difficult it was to understand the concepts that are so far away from our (Western) ones. On top of it my body coordination ability was proving difficult, remembering the sequences was even harder. Grasping the idea took some time, and so on. But, just like the process of learning to drive a car, where at the beginning simultaneously completing the tasks seems so difficult, patience is the key. The improvement is gradual and within time the steps are deeply ingrained in you. With no effort you drive a car, ride a bike or perform Tai Chi with calm and relaxed mind.

The beginner of one of five major styles of Tai Chi, the Yang style, was Yang Lu Chan (end of the 18th century - 1872). In his youth he had learned another Tai Chi style still in use today from the Chen family. At those times, the knowledge of the art was kept in the families not to be revealed to others and carefully transferred only within family. Yang was an outside apprentice, for which he was treated unfairly. But, being persistent he stayed and persevered in his practice. A story tells that one night, he was awakened by the sounds of hen and ha in the distance. He got up and traced the sound to an ancient house. Peeking through the broken wall, he saw his master Chen teaching the techniques of grasp, control, and emitting jīng to his sons in coordination with the sounds hen and ha. This knowledge gave young Yang a new perspective to control and to steer the opponent with great success.

External and internal control

“Please contact my secretary to find the time in my schedule, I’m over booked…”  Have you ever heard a similar from an important CEO or other top manager? He/she is obviously under the time pressure, a stress situation or … If this happens frequently it is normally understood that such people don’t have free time.

In my post Cause and consequence / Urgent and important the pressure because of mainly dealing with urgent instead of important issues was already discussed. To further it, concentrate on the next problem, well described by Zhuāng Zǐ proverb: “If you cannot even govern your own self, how can you govern the world”.

How true and how often we do ignore it? When under the stress a basic martial arts skill is to control and not to fight emotions that are piling up. First try to ascertain what you sense or feel. Then do some concealed relaxation breathing to relax the tension.