The servant leadership philosophy and/or a set of leadership practices have been expressed and described in many ways. There is a notion that a servant leadership is an age-old concept, a term loosely used to suggest that a leader’s primary role is to “serve” employees. On the other instances the notion is around the concept of an imaginary inverted pyramid organization in which top executives ‘report’ downward to lower levels.The author of the term is Robert Greenleaf. He described it in his paper ‘The Servant as Leader’ (1970): “The servant leader is a servant first … It begins with the natural feeling that one wants to serve and serve first. Then a conscious choice brings the aspiration to lead …”
Most authors in favor of servant leadership today explain the term as one of the best approaches to leading. They describe it as a method that consists of some activities and qualities a leader should possess or do: he/she values everyone’s contributions; listens; cultivates a culture of trust; understands and empathizes with others; helps people with a life and not only work issues; encourages; thinks and behaves as ‘you’ and not ‘me’; relies on persuasion (seeks to convince others), rather than authority; builds community; focuses primarily on the growth and well-being of people / employees and the communities to which they belong.




