Organizational success and failure

An organization exists because of participation of employees who work in it. It is like a living organism: the brains are represented by the board of directors; vital organs are main managerial posts. The rest are employees. However, when one organ fails in a human body it is a problem for the whole body. If it works perfectly, the importance of each and every part goes unnoticed.

The organizational success or failure is hardly a one man game. The days of a single great decision maker at the top have shifted to strong decision making skills at all levels and across groups. No organization succeeds or fails based on the responsibility of only one individual. Yes, the leader holds the power to make the decisions and has the ultimate (not sole) responsibility. But a leader can only be held responsible within a reason for that which was in his/hers control.

We know today, supported by research, that the capacity to exercise control does enhance results. Also well explored is the fact that a company's culture is pushed down from the top. Companies that have failed, such as ENRON, have had management that abused the trusted power. The employees simply did what they were told to do. This proves to be a rigid culture lacking of transparency game. Another example of a rigid culture and leadership vision deficiency can be perceived in Kodak’s case where leadership somehow didn’t notice the shift coming in the technology related to films used for photographs.

Leadership and responsibility

Responsibility translates into commitment to finish something. People mostly like and tend to hide from responsibility for their deeds, actions, and decisions.

When learning to master martial arts one is encouraged to think about the responsibility and how to use it in all techniques. Depending on energy, force, and power used a martial artist may kill, immobilize or cure a person - the body point to which it is applied is the same. It is a heavy and sole responsibility what and how to use the accumulated martial arts knowledge.

The responsibility is, by all means, one of the most demanding requirements in leadership. “Good leadership involves responsibility to the welfare of the group, which means that some people will get angry at your actions and decisions. It's inevitable, if you're honourable. Trying to get everyone to like you is a sign of mediocrity” are the words of General Colin Powell on leadership’s responsibility.

Middle manager and leadership

There are many different roles in a work environment, but those that stand out and are most visible are the roles of leaders and managers that represent the company, specially the top ones. Readily available are numerous articles describing their role and their way of leading /managing people. Mostly described as a workforce are those on the hierarchy bottom: they work as they are told to. Here, I’d like to challenge your opinion whether they represent ‘the cost’ or ‘the asset’ of an organization. In between there is a number of intermediate managers being subordinate to the senior management but above the lowest levels of operational staff.

Duties of a middle management typically include carrying out the directives of senior management at the operational level, supervising subordinate managers and employees to ensure functioning of the organization. Middle managers are rarely a prime focus during the changes in the organizations because they are badly needed in order to execute whatever upper management comes up with. Since companies have slimmed down and cut out many organization levels they lack of the career advancement opportunities. In reality they are mostly the physical embodiment of the culture or rather bureaucracy level of an organization.

I Ching

The I Ching or Zhouyi – the Book of Changes is a collection of practical wisdom used as oracular statements and pertaining to every conceivable situation. It is one of the oldest Chinese classical texts.

I Ching is built of linear signs represented by 64 sets composed of two three-line arrangements, namely hexagrams (guà) that represent sixty four main kinds of life situations. The lines of hexagram are, of course, not just lines. Each hexagram has a name and is a physical symbol representing deeply metaphysical or subconscious manifestation. Every line of hexagram can be broken or unbroken. The unbroken or solid line represents yang, the ‘creative’ principle. The broken or open line with a gap in the centre represents yin, the ‘receptive’ principle. These principles are also represented in a common circular symbol or diagram known as Tai Chi Tú but more commonly known in the West as the yin-yang symbol, expressing the idea of wholeness of constantly undergoing change.

Traditionally the I Ching is consulted by throwing 50 yarrow stalks, but today a set of three coins is used more frequently. When a hexagram is cast using one of the traditional processes of divination with I Ching, each yin and yang line will be indicated as either moving (changing), or fixed (unchanging). A second hexagram is created by changing moving lines to their opposite and represents new possibilities and transition that might occur due to someone’s interaction of a free will.

Walk meetings

A while ago I happened to have a meeting while pleasantly walking through the park. Since then I try, whenever possible, to avoid to meet in the office, for coffee or tea in a pub and choose a walk in the nature.

 At the beginning I wondered what the reaction of the people will be. Would they feel comfortable enough and relaxed? My intentions were to improve the energy and mindset of the conversation by changing the environment. The studies show that the physical aspect of walking is beneficial to positive brain functioning. And recent brain and learning theories confirm that activities help in learning. This is also how Aristotle taught his apprentices.
You may say that for a time now GOLF has been doing the same. I know that corporate as well as military forces do different types of meetings all the time: at games, bars, gyms, parties. But my kind of a meeting is costless and beneficial at the same time. We all agree that a meeting should be done with an objective: to discuss business, to develop an idea, to connect with person. As an environment inspires connection among participants, the Nature is a perfect choice. It seems like a perfect setting for a possible win-win situation. And on top of it, there is a kind of a disarming element in Mother Nature that works for all of us.

De – Virtue - Dé

In my blog: Virtue – Morality – Ethics and leadership I wrote that virtue motivates and morals and ethics constrain. To support that statement here I’d like to describe virtue through Chinese  ancient text ‘Dào DéJīng’.

Dé is conventionally translated as ‘virtue’ or ‘power,’ and refers to how the Way or Dào functions, or literally “walks” throughout the visible world. ‘Moral authority’ is probably the closest modern English equivalent to Dé. It was an opening stanza in the oldest version of Dào Dé Jīng, now it is introduced in stanza 38 that describes virtue:

High virtue by obliging not - acquires moral force.

Low virtue obliges always and thus lacks moral force.

High virtue neither strives nor acts for its own ends.

Low virtue does not strive but acts for its own ends.

High kindness does strive but not for its own ends.

High service also strives and does so for its ends.

High ritual not only strives but compliance failing stops at nothing to compel conformance.

Thus the loss of the Way meant the advent of virtue.

The loss of virtue, the advent of kindness.

The loss of kindness, the advent of service.

The loss of service, the advent of ritual rule.

Ritual rule turned loyal trust to deceit, leading to disorder.

All that has been learned adorns the Wayand engenders delusion.

Hence those strong and true keep commitment 

shun deceit, stay with the kernel that’s real and shun flowery adornment, choosing the first, refusing the last. (Moss)

Leadership responsiveness

Every and all things trigger a response: action ~ reaction.

Pretend that, while walking on an icy road, you slip. What is your reaction, your response? Mostly, we are so caught by surprise that we become stiff. That is followed by a fall. Frequently we land on our hands and, if we are lucky, only hurt ourselves and not broke wrists. If we had a knowledge how to “properly” fall, we would have “let go” and yield ourselves to a fall. Most likely, no harm to our body would be done, we would only get wet. Which we get anyway.

“The grasses abate in the direction the wind blows.” says a Chinese proverb.