Cross-Culture Will Radically Change Your Leadership

All of you have probably visited places where you sensed that “things” are different than those at your home place?

Paradoxically, we set our knowledge and belief as a reference / universal point when judging other cultures. We compare what we know or believe to new and different views sometimes curiously wondering how wrong they are. You are basically trapped in stability issue of which I have written in Leadership and stability, such stability that you have fallibly perceived as security due familiarity with your ‘not changing’ home place culture.

Unfortunately, in this you are wrong. There is nothing stable in this Universe. Changes and differences are all around us, also when meeting other people, cultures or leadership styles.
Differences are the outcome of Gerhard Hofstede project when asked to unify IBM corporate culture across the globe. The study was conducted within IBM between 1967 and 1973 and covered more than 70 countries. Hofstede built a methodology of different countries and cultures and how they interact based on six different categories of cultural dimensions:

• Power Distance that expresses the degree to which the less powerful members of a society accept and expect that power is distributed unequally. 
• Individualism vs. Collectivism which focuses on the questions about whether people prefer a close knit network of people or prefer to be left alone to fend for themselves. 
• Masculinity vs. Femininity where masculinity represents a preference in society for achievement, heroism, assertiveness and material reward for success; and femininity, stands for a preference for cooperation, modesty, caring for the weak and quality of life. 
• Uncertainty Avoidance that expresses the degree to which the member of a society feels uncomfortable with uncertainty and ambiguity. 
• Long-term vs. Short-term Orientation where Long-term orientation dimension can be interpreted as dealing with society's search for virtue and are careful how they shape today not to distort tomorrow.
• Indulgence vs. Restraint that identifies the extent to which a society allows ‘relatively free gratification of basic and natural human desires related to enjoying life and having fun’.

Commonly used and cited methodology unfortunately is a perfect “Descartes model of dualism” so appreciated in Western hemisphere way of thinking (see: Dualism vs. Yin-Yang). With different dimensions it brings some diversity but does not allow or imply the changes within cultures.

Is there a solution that may contribute and add change to cultural dimensions methodology?

How Would a Leader Rock With Fun

Does fun have anything to do in leadership?

Did ever happen to you when you were still young that out of nothing (or for something that today would not even notice) you burst out laughing loud in a classroom? Did other mates follow?

Grown up, have you ever been in a situation when you could not stop laughing even you are aware it is not appropriate time/place? Probably, you have not.

And if it happened to you, you very likely tried to hold back and hush up knowing that the sound of (roaring) laughter is far more contagious than any cough, sniffle, or sneeze. Therefore, laugh should not interrupt the important meeting or should it?

How many times have you heard the phrase ‘work and fun’? So, do we have fun at work or we work for fun …?

The heresy?

It is well known that when we laugh we change physiologically and psychically. We stretch muscles throughout our face and as well our body, our pulse and blood pressure go up, we breathe faster sending more oxygen to our organs and tissues. Maciej Buchowski, a researcher from Vanderbilt University, conducted a small study and found out that laughter appears to burn calories, too.

In the post Best Ways to Relax Successfully I was talking how relaxation lowers stress. Laugh was purposely not mentioned as you have to have fun to do what was written in previously mentioned post. Increased stress is associated with decreased immune system. A good, hearty laugh relieves physical tension and stress.

Without any study behind I can argue that most people do not equate ‘work & fun’ together. Furthermore, as shows The Employee Engagement we are further and further distancing from engaged employees. The disengaged majority of employees probably wish it could be true to have fun at work but they have never really experienced it or been allowed to have it. And, by not allowing it, what a failure to raise productivity, development and much more. Studies demonstrate that when people are having fun at work, employee turnover is reduced. And not only turnover …

Now, think for just a moment. Think about your personal experience: when last did you have some fun and after felt more energized, focused, willing and able to get more things done?

How to use Praise, Blame and Appreciation!

“To belittle is to be little!” (unknown)

A Wing Chun practice on a hot evening at the end of spring: we were already well warmed up and our martial arts instructor told us to make pairs to begin a drill of punching, carefully chosen to practice a special sequence of repetitions (see about it in Pushing hands). Repetitions are the ones that bring ingrained knowledge to the surface at the right time. You start to respond in a subconscious way. When attacked we mostly don’t have time to think what to do. Therefore, our body should react suitably.

Every few minutes we changed partners. This improves the techniques as each of us is somehow different – smaller, harder, heavier, quicker. Meanwhile the instructor usually practiced with a guy who had no partner or he thought that needs an extra practice with him.

It was my turn at the time. We began exchanging of punches with a moderate speed to be told later by the instructor to quicken it and some other sequences were added. I pushed a bit harder knowing that instructor is much better than we are and can withstand faster, more dynamic, mixed type of punches. Then, in a heat of practice when sweat was running from both, I hit him with a very precise punch but still under control. With a high pitch voice the instructor stopped the practice. I thought he will explain and praise me. Being a teacher myself and also a father I’m always proud if my students or kids surpass me.

No, that was not about the praise!

He started to shout at me! Pretty angry he said that I should control my punches as he controls them, otherwise he would injure or even kill with a punch. He might as well demonstrate it if it is what we want …

Others, me particularly, were unpleasantly surprised and in sort of stupefied. Nobody was able to understand his anger and behaviour. Is this not a martial art’s environment where hits and small injuries are part of training? Nobody was actually hurt. No blood was spilled … just some small red mark on his cheek demonstrated what happened few seconds before.

What went wrong?

Best Ways to Relax Successfully

Is a stress-free and meaningful life possible today?

We are daily bombarded by requests, actions, interrupts. The media pressure us with what we should possess or buy, how we should look, what to eat ... We are pressed by our surroundings, neighbors, friends to ‘comply’ with standard of living they value. Our bosses tell us when and what to do no matter the hour of a day or day of the week. We are (always) connected – if not, right now we are looking for wifi!

Is this the life we want?

Some adhere to it others aim to different lifestyle. Nevertheless, for many of us the relaxation represents zoning out in front of a TV at the end of a stressful day. Does/could this reduce the accumulated stress?

No.

Known from ancient times to effectively combat stress is that we need to activate the whole body's natural relaxation response.

How we do it?

There are numerous marketing campaigns telling us to try three, seven, eight … ways of relaxing techniques that are readily (commercially) available?

Do those techniques work? Likely not!

What then?

Stress is necessary ‘part’ of life. One needs it for creativity, learning and, mostly in ancient times, to survive. Why, then, such a fuss about it?

We are all probably aware that stress is harmful when it becomes overwhelming and interrupts the healthy state of equilibrium of our body chemicals through nervous system. Our body and our nervous system are flooded with chemicals which prepare us for ‘fight or flight’. While stress response in emergency situations when quick action is necessary could be lifesaving, it wears our body down when constantly (daily) activated. Sadly, overwhelming stress has become an increasingly ‘common occurrence’ in our lives.

We should aim to control the impact of stress or to reduce it. And here the relaxation techniques come in. They are kind of brakes on our over heightened state of readiness and bring our body and mind back into a state of equilibrium.

Now, let’s move from ‘what’ to ‘how’.

Do we still / again need Leaders?

Current economic and political situation in the world with all perturbations is a big puzzle for me whether we are having or not the leaders.

Manuel Lima in his TED talk A visual history of human knowledge explains that “for a long period of time, we believed in a natural ranking order in the world around us, also known as the great chain of being, or "Scala naturae" in Latin, a top-down structure that normally starts with God at the very top, followed by angels, noblemen, common people, animals, and so on. This idea was actually based on Aristotle's ontology, which classified all things known to man in a set of opposing categories.”

Consequentially we accepted some kind of leadership whether of a real person or imaginative / invented super being. Normal people were part of a branching scheme of the tree depending on their power or wealth or importance. This concept is in fact such a powerful metaphor for organizing big communities, organizations, countries or super national entities or conveying information to map a variety of systems of knowledge that still persists in our understanding of organizational order.

At the end of the Cold war things somehow started to fall apart. World became globally connected via air transport and mostly due to evolution of Internet. To be precise I think the Internet is actually changing the tree paradigm we lived thousands of years, quite a lot and pretty fast.

Information is not any more spread via top down approach which gave top people the power of it. Organizational schemes are flattening. Even such organizations as armies follow the new principle when teaching combats units how to behave in the battle. It is dealing with decentralized, independent cells, where there's no top leader leading the whole combat process. Rather, any soldier should or could take command if necessity of circumstances requires so.

What we experiences today is the shift from trees structures into networks. Networks really embody notions of decentralization. Bring in interconnectedness. And the most important people, knowledge, information, organizations, countries and more become interdependent. A fact so well embodied in Nature that we keep forgetting all the times. For a moment think of your body. How many cells you have, organs, extremities. Do you feel each finger all the times? No, all these work in unity. But your body is not alone in the Universe …. Therefore, interconnectivity or better entanglement is a natural order.

Even more, this new way of networked thinking is critical to solve many of nowadays’ complex problems we face. From decoding the human genome or brain up to understanding the vast Universe we live in.

Back to the topic in question – is there a space for a leader in such network notions?

The Difference between Helping and Fixing

Leaders are there to help, managers to fix.

Agree?

Probably hard to claim this could be the final truth.

When helping someone then (obviously) you have to know better or more than the person you are helping. So, helping in ‘the wrong way’ demonstrates non-equality of the people involved thus becoming a relationship between non-equals.

There are times when we help a friend or co-worker during tough times. Does this kind of help require (owe) a favor in return? Or, is this help a sincere one with no expectation of returned favor?

Trying hard to help someone has it happened to you that you have inadvertently ‘helped’ in a way that it actually took away from people more than you could ever “give” them?

I remember my first weeks arranging my life in Seville. I was so many times lost and had to ask for help. And most of the times I got it only to discover that people, in their desire to help, sent me in the wrong direction.

There’s another way to help: we could help in a way that the receiver will eventually develop new abilities or knowledge and not just receive your help and your past knowledge.

And what would a help with a sincere and open approach be like?

Picture a small kid playing with toys: trying all over again to build a tower with bricks and it keeps collapsing all the times. After a while you step in and demonstrate how to do it. What exactly have you thought the child by your action? That depends on the way you have helped: you may have as well diminished kid’s self-esteem, sense of worth, integrity and/or wholeness. But, the help could be given with the right stimuli, motivation and by asking what goes where … it is a proactive way of helping that ultimately builds trust and knowledge.

With a sincere help you simply share your knowledge or you figure out what’s your help’s value to other person or when you give a transparent feedback. You do not expect anything in return. You just help the other to grow and learn. Help is also when (good) leaders take the time out of their busy day to help a follower or co-worker in need but unable to solve a problem. They’ll sure remember your help.

What about ‘fixing’?

What do People Want from Leaders?

We mostly talk about leaders and what constitutes to be a leader. What about followers – do they have any role?

Hearing Lao Tzu one can figure out what was found important long ago: "I have three precious things which I hold fast and prize. The first is gentleness; the second is frugality; the third is humility, which keeps me from putting myself before others. Be gentle and you can be bold; be frugal and you can be liberal; avoid putting yourself before others and you can become a leader among men."

How about today?

The Gallup informs us that the ‘vision thing’ pales in comparison to instilling trust, compassion, stability, and hope when debating what followers expect from their leaders.

Is it any different from the past?

I do not think so, just the wording is kind of more puzzled when reading ancient texts. What I understand is that followers expect a lot from their leaders. When they don’t get what they expect the first thing they begin to lose is trust and respect for their leader.

What I would expect from the followers is their hope for leaders to have greater emotional intelligence – what Daniel Goleman has already introduced in the previous century. With it a leader connects more intuitively with his followers. But this connection is never one way. Followers anticipate to be heard, understood and given enough attention to feel that their contributions and opinions matter. They envisage a leader to become opportunity enabler and an exceptional coach for them to help improve their performance.