Leadership and Martial Arts – Anything in Common?

The globalization process has an impact on all of us and almost everything we do. It impacts the environment and consequently the way how organizations are structured, teams lead and managed. People work together and embody a variety of personalities, as well as a range of ways of doing things. A modern leader is supposed to grasp all of it to lead forward and to predict behaviors, but never to give or take offence due to misunderstanding the cultural issues.

Can such an old wisdom that is hidden in martial arts philosophy point to the culturally independent way in the leadership? Why, precisely, martial arts? Because martial arts do not differentiate! Being thought all over the globe philosophy remains the same regardless of personal believes, skin color, gender, ability …

Effortless leadership

In the Nature everything seems to be done effortlessly, or with the smallest effort, the same that is genuinely used in martial arts. Nature, in spite of dealing with extremely huge things and events, conserves ‘energy’ e.g. big tree growth with little ‘effort’, the seas do not get tired of waving, birds fly with ease, an ant can hold 100 times its weight and appears to carry it effortlessly. The same principle is used in martial arts: in a fight there is simply not enough time to recuperate unwisely spent energy. You tire, you lose.

Overexertion is damaging also in the leadership process: to spend more energy that is needed is often harmful not only because it represents a physical and intellectual hindrance. When things are done effortlessly the impression is that everything runs smoothly and harmoniously, there is no stopping, no fuss, no dissatisfaction. Most importantly, all and everything is achieved without resorting to give orders or spend time on extensive persuasion. A well led team should not be a battlefield of egos. In teamwork there is no place for individual ‘victories’ or ‘defeats’.

For more please read at: http://www.toddnielsen.com/international-leadership-blogathon/leadership-virtue-martial-arts/

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Leadership: More Intelligence or Emotions

Should a leader use mostly intelligence or should the emotions be primary in dealing with people, decision making…?

Some of the definitions of intelligence say:

• Merriam-Webster: the ability to learn or understand things or to deal with new or difficult situations; the ability to learn or understand or to deal with new or trying situations.
• Dictionary.com: capacity for learning, reasoning, understanding, and similar forms of mental activity; aptitude in grasping truths, relationships, facts, meanings, etc.
• The free dictionary: The capacity to acquire and apply knowledge; capacity for learning, reasoning, and understanding; aptitude in grasping truths, relationships, facts, meanings, etc.

And emotions are defined as:

• Merriam-Webster: a conscious mental reaction (as anger or fear) subjectively experienced as strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body.
• Dictionary.com: any strong agitation of the feelings actuated by experiencing love, hate, fear, etc., and usually accompanied by certain physiological changes, as increased heartbeat or respiration, and often overt manifestation, as crying or shaking.
• The free dictionary: A mental state that arises spontaneously rather than through conscious effort and is often accompanied by physiological changes; a feeling: the emotions of joy, sorrow, reverence, hate, and love.

Atypical views on Leadership - 1

An outstanding Leadership for cross cultural team(s)

Have you met a person that was thinking in a completely different way to yours? What kind of impression does it leave on you? Do you dismiss it immediately, or you find it worthy, erroneous  …? 

For me it is exciting, definitely because my life path is somehow atypical, too. In our core we people are similar no matter where we come from. Not long ago I had a TEDx talk about the human behavior that surpasses “the cultural background noise” – “the noise” that accompanies us throughout our life and normally influences our values, ethics and morals, mentally and subconsciously. Unfortunately, this kind of reasoning I find that is still missing in common stances and leadership practices. Let me try to show some examples which are going to be based on atypical views.

From the management’s perspective, managers perform tasks, manage people and do business. Accordingly, there are numerous methodologies and tools helping to manage business and people: Just In Time Production, Kobayashi’s 20 keys, Six Sigma, Business Process Reengineering … to name some. In business environment, do all these methodologies and tools really come out the way we need them to? Current economic and financial situation makes us doubt it. If these tools were as efficient and as great as claimed, then we should not see companies struggling and vanishing. Why it is then so?

To manage people

I've learned that the verb “to manage” comes from the Italian maneggiare (to handle, especially tools), which derives from the Latin word manus (hand). So I've searched dictionaries and Internet and come with broader definitions of the meaning of the word:

The Free dictionary:

• To direct or control the use of; handle: manage a complex machine tool 
• To direct the affairs or interests of: manage a company; an agency that manages performers

The Merriam Webster:

• To have control of (something, such as a business, department, sports team, etc.)

The Dictionary.com :

• To dominate or influence (a person) by tact, flattery, or artifice: He manages the child with exemplary skill.
• To handle, direct, govern, or control in action or use: She managed the boat efficiently.

Teaching coupled with Leadership

A teacher should by default be a leader: he/she teaches new things, influences others, has listeners, defines personal growing path, can define task and workload. Anything wrong with it?

Teacher as a leader ensures improvements in instruction he or she gives and thus enhance learning process. But a teacher can (unfortunately) lack autonomy in workplace issues like: (architecture and equipment of lecture rooms), the choice of curriculum material, the scheduling of classes and other resources. Previous teacher training (mostly for university ones) is not the only obstacle they have. Once hired and in the pipeline, young teachers often find that what they have learned in their four or more years of preparation has not equipped them for what they may encounter in their new classrooms say at the Institute for Educational Leadership, Inc. Then the burden of publishing papers and research instead of learning new teaching approaches add to the direct implication of productivity and affect teaching style and capabilities.

On the other hand, teachers lead and assume a wide range of roles in school(s) and in interactions with students, whether these roles are assigned formally or shared informally. Throughout the research process they have to engage in, lead of the research group(s). Within their lecturing there may always be also some student project works that a teacher has to supervise. Teachers teach to collaborate and have to plan their lessons in advance or if needed in partnership with fellow teachers or visiting lecturers. Those are typical leadership roles too.

Leadership and time management

“Please call my secretary for a meeting – she knows when I’m busy” is often heard from an important CEO?

If you yourself do not manage your time, how are you able to manage the time of the people you lead?

To develop a time management skill means to become aware of how one uses his time. William Penn said: “Time is what we want most, but what we use worst.” And yes, there never seems to be enough time, unless you're the one that serve the time. Nothing can replace a time wasted, it can never be regained. Time management is a resource in organizing, prioritizing, and succeeding in what and how you perform.

A leader is burdened by numerous things almost always with limited time resources. Just worrying about time limitations and putting off or postponing may lead to indecision and consequently inefficiency. Due time pressure you resort to implement instead of analyze first. In leadership inefficiency occurs when unrealistic time estimates are made. Most of the time is lost due to issues resulting from poor organizational skills. This leads to ineffective meetings and finish with a leader micro-managing. The latter is also supported by failing to delegate tasks and performances. Many bad leaders are also not so strong in planning. They have not a clear idea about prioritizing, standardizing, or implementing organizational policies and procedures. They rather tend to deal with urgent tasks and thusly postpone the important ones till they become urgent (see my blog: Cause and consequence / Urgent and important).

EGO and Leadership?

“The ego” – a positive or a negative feature? Is it a necessary ingredient, an essential to had by an exceptional leader?

We all seem to be able to spot a strong ego in others. Brain studies cannot point to the place in a brain where ego could exist, what could it be? Outside of a few technical papers ego, is still a very poorly defined concept. Animals don’t have it, for them it is only an awareness of self. Studies show that awareness of ‘self’ in humans is allocated to the left brain. Could this be the ‘true’ place for our ego?

A research showed that at least 99% of all human problems are caused by the false opinion of ‘self’. The most obvious and known falsities are about our perceptions of doing right to environmental, in economic and in political issues. There are others false opinion like the ones generated among and within families, different groups or societies, friends and enemies. But does a self-important demonstration of power or ego always give the result one expect by being egocentric? I’m positive that in most cases it does not.

The ego presents one of the biggest barriers for people to work together effectively. When people get caught up in their egos, it erodes their compatibility, emotions, reasoning. It blurs the understanding and cooperation. And we mostly get just the unproductive clash of egos.

Leadership and succession

“A person who does not worry about the future will shortly start to worry about the present” is an ancient Chinese proverb.

Unfortunately, still rare occurrence is leadership succession which is and should be too important to ignore.

A company CEO is irrevocably gone. Who will take his position? Or, the top executive is attracted by your competition. Is there anyone new ready to fill the role? What would you do: you may end up with an empty C-suite or, even worse, get an under qualified person to fill the job because simply there is no one better to take it over.

Transition period in the top management position may present quite hazardous times for companies. If the previous CEO has had significant and sound results a worry about his successor’s ability to maintain the same momentum will inevitably arise. To avoid a future crisis in leadership succession there should be developed and implemented plan for leadership succession beforehand. This should cover planned process of leadership transition but also the unplanned ones. Important functions will thusly in large amount continue uninterrupted.

Increasingly large and globally integrated companies take leadership development and CEO succession extremely seriously. In one study of more than 200 CEO successions the researchers found out that in contender succession turnover among senior executives has a positive effect on a company’s profitability but in an outsider succession it has a negative impact. So, companies face two ways to fill the empty position: with internal process of development of a specific candidate or hire externally and choose the best free one on the market.

IQ & EQ for Leaders

Human beings are complex integrated systems. It is hard to define them by some theoretical calculations as hard as it is to quantify demanding processor’s unquantifiable actions. Nevertheless I teach my students two measures commonly used to explain humans and their roles in leadership.

IQ (intelligence quotient) is representing a person’s reasoning ability (measured using problem-solving tests) calculated by a mathematical formula that is supposed to be a measure of a person's intelligence. The quotient is traditionally derived by dividing an individual's mental age by his chronological age and then multiplied by 100 (thus IQ = MA/CA x 100) to get the statistical norm or average taken as 100. The most direct ancestor of today's intelligence tests was developed by Alfred Binet. He did it due to a request of an education commission in France in order to distinguish some intellectually impaired children from other intellectually normal ones. Later on Binet’s intelligence test was revised extensively to get the today's version of IQ by Lewis Terman.

EQ (emotional intelligence) is the level of your ability to understand other people, what motivates them and how to work cooperatively with them. It is a combination of: Self-awareness - the ability to recognize an emotion as it happens; Self-regulation – having a control when one experiences emotions; Motivation - one achievement that requires clear goals and a positive attitude; Empathy - the ability to recognize how people feel which is important to success in your life and career; Social skills - the development of good interpersonal skills which is as well tantamount to success in your life and career.

Virtue - driven company

What YOU put up with is what YOU have to live with!

Modern corporate culture

Although companies today dispose of all kinds of employee assessment systems, the employees are still managed by managers rather than lead by leaders. Being treated as a cost, even expendable or hopeless, the staff, normally, acts in the same way.

Banks or financial service companies analyze the companies’ performance. For the writing of “the analyst reports” normally young people, freshly out of the school, are used. The report which mostly does not make any significant sense is then solely used by management as a base to steer the staff and processes the way they always wished but were ‘afraid’ to do. So we begin to work to live rather than live to work.

I might also say that in companies “a terrible job” is done when screening and matching people to tasks. Thousands of low level employees are hired but not empowered to actually change anything even in their own field of expertise for which they were hired. Their work is just to do the job (execute higher level decisions). Companies do not dispose of a long term plan to keep best people engaged; they don’t reward them for exceptional actions. No incentive is provided to those that are willing to be innovative. The incentive, if at all, is meant for those that do fewer errors and are willing to compel to the system. The employees are not empowered to solve problems. They are required to rather avoid them (by punished errors). Thusly, companies create a symptom of “someone else's problem”, certainly not my problem, not my responsibility.

In the companies that are not just managed but being lead by true leaders the employees come first and are encouraged to stand up and do it differently.

Problem solving and Leadership

Broadly perceived “western” trap says: “Problem solving is the essence of why leaders exist to do.”
Why is that false?

Like falling dominoes also the problems tend to accumulate fast? Most managers take short-cuts just to temporarily alleviate the most important tension points - just to be able to move onto the next problem. So, being unable to solve the core of each problem, the managers continuously get caught in the trap of a never-ending cycle thusly making it even more difficult to find any real resolutions. And these actions are draining all their energy and time resources.

MARSocial copetition: Leadership by Virtue

My book excerpt from “Leadership by Virtue” available on AMAZON.COM (Chapter 6, pages 117-120 of 539 p.) is entered into the Marsocial.com Author of the Year Competition                        Please Click the link and like, shares it. Thank you.

As for Shifu’s words, Tara asks Ben if he has seen a monster

 Culture sophistication of employees pressures on realization of decisions

 Leadership cannot really be taught. It can only be learned. (Harold S. Geneen)

The words “If you do not handle your time, how can you manage the time of the people you lead” from yesterday evening echoed in my ears through the night. And still now I cannot forget them. It is very true, and I feel that I need some guidance about how to overcome these rapidly evolving events that are consuming me and my energy. Drinking tea in my office and shuffling through my e-mail, I just cannot get rid of Shifu’s words. Where is the key that will unlock the doors that will allow all the negative energy accumulated in these two companies to exit? It seems to me that even an exceptional martial artist could not fight through all this piled-up problems.

I don’t even hear it when Gemini enters with the report I asked for about all those subsidiary companies and our ex-employees working in them mostly for FixCom. She starts to explain the background and the concerns she has if we cancelled contracts with companies right now. I agree with her and ask her if she can prepare a plan to pass important services to a new company smoothly and then to pass other less important services that are not our core business and do not bring high value added on to those companies. The plan should include the costs and people involved, and we can have preliminary discussion about it today at the merge meeting. I inform her that we will have this on the agenda of our first directors’ board meeting in two weeks.

Fedor enters with a smile on his face. This should be a good sign. And it is.
“Hi, Ben. I have the papers with me.”
“Make it good news, please.”
“It is. We finally entered all the data yesterday evening and tested them with the new SW module. This morning we cleaned the errors and ran them again through the system and the results are here.”
“That is great, and I should apologize for being rude to you yesterday.” It is a relief to say these words that I truly mean. Finally, a positive effect offering me proof that I’m steering the problems correctly.
“No problem. I understand the pressure on you, and we did not help you much to overcome them. Would you like to see the results?”
“Yes please, but first let us call Dylan too.”
“I already informed him, and he is on his way up here.”
Dylan arrives a few minutes later, and we have a long presentation and Fedor’s explanation of the data. It is half past nine when we are through, and I shock them by saying, “Would you mind if I leave now and you two carry out the meeting?”
“Something more important?”
“In some ways, you could say yes. But please can you inform me about the results afterward?”
“Is she young?” was Fedor’s provocative question.

Interested? READ MORE HERE.

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Consultant - Coach

There is quite a selection of titles for people offering services to businesses such as: adviser, consultant, mentor, coach. In the last two decades in organizations business coaching has become increasingly popular to assist executives, managers, and employees in their personal and professional growth. How and what makes us decide that in particular case if we need a business consultant or a business coach?

As both, coaching and consulting process, are built on trust and confidentiality to differentiate them one can pose the following questions:

• Do they question and listen?
• Do they spend most of the time talking?
• Do they offer alternatives and let you make the choice?
• Do they tell you what to do?
• Do they think they know all of the answers?
• Do they appear to ask the right questions?
• Do you learn from them?
• Do you end up wiser or not?

The above questions help, but to determine which business service you actually need, more description is needed.

Organizational success and failure

An organization exists because of participation of employees who work in it. It is like a living organism: the brains are represented by the board of directors; vital organs are main managerial posts. The rest are employees. However, when one organ fails in a human body it is a problem for the whole body. If it works perfectly, the importance of each and every part goes unnoticed.

The organizational success or failure is hardly a one man game. The days of a single great decision maker at the top have shifted to strong decision making skills at all levels and across groups. No organization succeeds or fails based on the responsibility of only one individual. Yes, the leader holds the power to make the decisions and has the ultimate (not sole) responsibility. But a leader can only be held responsible within a reason for that which was in his/hers control.

We know today, supported by research, that the capacity to exercise control does enhance results. Also well explored is the fact that a company's culture is pushed down from the top. Companies that have failed, such as ENRON, have had management that abused the trusted power. The employees simply did what they were told to do. This proves to be a rigid culture lacking of transparency game. Another example of a rigid culture and leadership vision deficiency can be perceived in Kodak’s case where leadership somehow didn’t notice the shift coming in the technology related to films used for photographs.

Leadership and responsibility

Responsibility translates into commitment to finish something. People mostly like and tend to hide from responsibility for their deeds, actions, and decisions.

When learning to master martial arts one is encouraged to think about the responsibility and how to use it in all techniques. Depending on energy, force, and power used a martial artist may kill, immobilize or cure a person - the body point to which it is applied is the same. It is a heavy and sole responsibility what and how to use the accumulated martial arts knowledge.

The responsibility is, by all means, one of the most demanding requirements in leadership. “Good leadership involves responsibility to the welfare of the group, which means that some people will get angry at your actions and decisions. It's inevitable, if you're honourable. Trying to get everyone to like you is a sign of mediocrity” are the words of General Colin Powell on leadership’s responsibility.

Middle manager and leadership

There are many different roles in a work environment, but those that stand out and are most visible are the roles of leaders and managers that represent the company, specially the top ones. Readily available are numerous articles describing their role and their way of leading /managing people. Mostly described as a workforce are those on the hierarchy bottom: they work as they are told to. Here, I’d like to challenge your opinion whether they represent ‘the cost’ or ‘the asset’ of an organization. In between there is a number of intermediate managers being subordinate to the senior management but above the lowest levels of operational staff.

Duties of a middle management typically include carrying out the directives of senior management at the operational level, supervising subordinate managers and employees to ensure functioning of the organization. Middle managers are rarely a prime focus during the changes in the organizations because they are badly needed in order to execute whatever upper management comes up with. Since companies have slimmed down and cut out many organization levels they lack of the career advancement opportunities. In reality they are mostly the physical embodiment of the culture or rather bureaucracy level of an organization.

Walk meetings

A while ago I happened to have a meeting while pleasantly walking through the park. Since then I try, whenever possible, to avoid to meet in the office, for coffee or tea in a pub and choose a walk in the nature.

 At the beginning I wondered what the reaction of the people will be. Would they feel comfortable enough and relaxed? My intentions were to improve the energy and mindset of the conversation by changing the environment. The studies show that the physical aspect of walking is beneficial to positive brain functioning. And recent brain and learning theories confirm that activities help in learning. This is also how Aristotle taught his apprentices.
You may say that for a time now GOLF has been doing the same. I know that corporate as well as military forces do different types of meetings all the time: at games, bars, gyms, parties. But my kind of a meeting is costless and beneficial at the same time. We all agree that a meeting should be done with an objective: to discuss business, to develop an idea, to connect with person. As an environment inspires connection among participants, the Nature is a perfect choice. It seems like a perfect setting for a possible win-win situation. And on top of it, there is a kind of a disarming element in Mother Nature that works for all of us.

Leadership dilemma

What made Apple so successful and a very good place to work? ”The lack” of bureaucracy within projects, engineer-focused corporate culture, emphasis on passionate and loyal employees, the huge company has maintained the corporate culture from the start-up days, said Bianca Males in ‘8 Management Lessons I Learned Working at Apple.’ Is that all?

John Harvey-Jones claims: “If a company is successful, it is due to the effort of everyone, but if it fails, it is because of the failure of the board. If the board fails, it is the responsibility of the chairman, notwithstanding the collective responsibility of everyone.” This is a better, but still not an all-encompassing answer.

Management practices and tools that just “don’t work”

From the management’s perspective managers perform tasks, manage people and do business. Accordingly, there are numerous methodologies and tools helping to manage business and people:

(1) In Japan at Toyota Motor Company, Taichii Ohno and Shigeo Shingo incorporated Ford’s type of production and some other techniques into an approach named the Toyota Production System or Just In Time Production (JIT). The inventory strategy strives to improve a business return on investment by simultaneously reducing in-process inventory and associated costs.
(2) The core idea of a Lean organization is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with less resource.

(3) Iwao Kobayashi’s 20 keys is a longer list that can be used in manufacturing audits. It reads very much like a “who’s who” of manufacturing innovations and hence makes a very useful checklist.

(4) Six Sigma (6б) is a business management strategy originally developed by Motorola in 1981. It was initially aimed at quantifying the defects that occurred during manufacturing process first and then at reducing those defects to a very small level.

(5) Business Process Reengineering (BPR) is a top-down approach in which organizations become more efficient and modernized. Reengineering is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, speed and service.

(6) The Self Directed Work Team (SDWT) is perhaps the most powerful organizational concept that motivates, coordinates, solves problems and also makes better decision than an individual could. But this performance comes at a price: decisions are slow, work teams require extensive training and months to mature.

(7) Total Quality Management (TQM) is a set of management practices throughout the organization geared to continuously improve the business processes in order to ensure that the organization consistently meets or exceeds in satisfying a customer or a supplier.

(8) … others.

Mission and vision

Is the mission in a company a driving force for actions? Does a mission provide overall goal, a path, and is it a guide for decision-making?

And a vision? Is it an aspiration for a company? Does it focus on the potential essentials in the company's mid-term or long-term future, or what company intends to be?

Most of mission and vision statements are generic, therefore awfully deficient. A result of long-drawn meetings where in the end everyone is so tired and approves any nonsense just to bring it to the conclusion. They are full of phrases like ‘market-leader’, ‘best-in-region’,  ‘most successful’, ‘best customer/owner value’, ‘leading in this and that'. Fluffy words that mean nothing. They just repulse a reader and make skip the text!